FAQ

What Is Your Returns Policy?
 -  We accept returns & exchange within 14 business days from delivery.

Can I Return Or Exchange If Past 14 Business Days?
 -  Yes we can accept returns or exchanges up to 20 business days, but payment will be issued in store credit.

Are The Socks For Men Or Women ? 
- All our socks are unisex (unless specify) and can be use for both men and women. Please check sizing chart for fitting.​

How Do I Start a Return Or Exchange ?
- Use the contact us form above and along with your order ID and we'll provide instructions.

What's The Warranty On The Socks ?
- Every pair comes with limited factory warranty of 14 days from delivery. 

What Are The Shipping Options?
 -  we have standard shipping (4-7 business days), expedited shipping (2-3 business days), and also overnight shipping.

Do You Provide Extended Warranty For The Socks?
- Yes, our Presadee Care+ extends the limited factory warranty from 14 days to 60 days.

How Do I Make Changes To An Order I've Already Placed?
 -  Contact us right away before we process the order.

How Do I Make Sure I Order The Right Size?
 -  Please check our size chart below for more info.