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FAQ

  • What Is Your Returns Policy?
     -  We accept returns & exchange within 14 business days from delivery.

  • Can I Return Or Exchange If Past 14 Business Days?
     -  Yes we can accept returns or exchanges up to 20 business days, but payment will be issued in store credit.

  • Are The Socks For Men Or Women ? 
    - All our socks are unisex (unless specify) and can be use for both men and women. Please check sizing chart for fitting.​

  • How Do I Start a Return Or Exchange ?
    - Use the contact us form above and along with your order ID and we'll provide instructions.

  • What's The Warranty On The Socks ?
    - Every pair comes with limited factory warranty of 14 days from delivery. 

  • What Are The Shipping Options?
     -  we have standard shipping (4-7 business days), expedited shipping (2-3 business days), and also overnight shipping.

  • Do You Provide Extended Warranty For The Socks?
    - Yes, our Presadee Care+ extends the limited factory warranty from 14 days to 60 days.

  • How Do I Make Changes To An Order I've Already Placed?
     -  Contact us right away before we process the order.

  • How Do I Make Sure I Order The Right Size?
     -  Please check our size chart below for more info.